The Bailly Déménagements Group constantly monitors the quality of its services and offers you excellent guarantees:
In partnership with the international group Marsh SA, we offer our customers excellent insurance cover for the risks arising during their moves.
- ISO standard 9001
ISO 9001 Version 2008 is a Quality Management System the requirements of which are underpinned by the following 8 principles: customer focus, the necessary resources and means, the responsibilities of agents and subcontractors, the activities of the interested parties, organized in processes, constantly improving control, measurement of deviations, satisfaction surveys, continuous improvement.
A certification organization conducts an external audit of our head office every year
- ISO 14001 standard
ISO 14001 is an environmental management system (EMS) standard incorporated into the quality management system (QMS). Its demands cover environmental policy, planning and control processes and the verification and continual improvement programme through a periodic review by management.
A certification organization conducts an external audit every year.
- Member of the Removal Industry Employer’s Federation
Since its inception in 1890, the Removal Industry Employer’s Federation has been the professional organization in France representing the removals industry and its related activities (furniture storage, self-storage, archiving).
It defends and represents French removal companies and related activities, from the smallest self-employed contractors to the biggest consortia.
With 750 member companies out of the 1,300 companies in the sector, the Employer’s Federation holds a leading position in the removals industry, recognized by government and both sides of industry.
For member companies, membership of the employer’s federation means working in accordance with best industry practice with professional human resources and efficient equipment, but also working in accordance with highway, social and tax laws.
It is an additional pledge of guarantee for the customer we move.
- Our customer follow-up: After each removal, we propose a Customer satisfaction survey. These statistics, very important in our view, help us constantly improve the quality of our services.